Imagine finally having the bandwidth to focus on your clients…

…without all the overwhelming business-ey stuff getting in the way

You know, ^^^ the reason you started your practice to begin with

IT DOESN’T HAVE TO BE LIKE THIS

You poured into your education and dedicated your life to therapy so you could make an impact and help others. 

NOT because payroll, billing or social media sounded like fun.

BUT WHAT IF…

…you could actually serve more clients (and yes, make more money), by doing LESS of the work you dread?

Did you know there’s an estimated 350 patients for every ONE mental health practitioner?  And that your profession is expected to grow by 22% over the next decade– more than ANY other industry. 

Here’s the bottom line:  If you’re spending more time with your EHR than with patients, it’s time to do something about it. 

^^^THAT is where we come in.

Our full-service Virtual Assistant agency is exclusively designed for mental health practitioners. 

We’re not like other VA’s. We’re specialists — experts in the unique needs of your industry. With us, you’re not just outsourcing tasks, you’re upgrading your operations with a team that knows this industry inside and out.

CNS Solutions partners with growing practices that are ready for next-level support. If that’s you, you’ve found your people.

Here’s a sampling of what our team of experts can take off your plate:

✔️ Social media

✔️ Handling insurance companies

✔️ Answering phones

✔️ Email managment

✔️ Following up on client inquiries

✔️ Scheduling

✔️ Waitlist tracking

✔️ Creating forms

✔️ Payroll

✔️ Billing

✔️ Recovering outstanding balances

✔️ Following up on denied claims

✔️ EHR transitional help

✔️ Spreadsheet tracking

As you can see, there’s not much we can’t do! We love expanding our skillset and filling in the gaps, wherever help is needed.

We like to think of our services in terms of how much time, frustration and headaches you’ll save, but you’d probably like to know the cost too….

the INVESTMENT:

In this one-on-one session, we’ll work together to tackle whatever’s on your plate — from optimizing your workflow to addressing tricky business challenges or just getting clear on how to move forward.

Bring your biggest questions and roadblocks, and by the end of our time together, you’ll walk away with clear, actionable next steps and a written game plan to guide you.

$99- due at the time of booking

01

Strategy Session

  • $300 a month

    • Monthly meeting with VA to revie client accounts.

    • Billing client balances weekly.

    • Monthly statements sent to clients with outstanding balances.

    • Ensuring client credit cards are current and notifying clinicians when they aren’t.

    • Running a weekly outstanding balance report.

  • $400 / month

    • Management of up to 4 therapists availability and calendars.

    • Verification of insurance.

    • Daily set-up of new clients in EHR and ensuring intake paperwork is complete.

    • Daily scheduling of client sessions, managing cancellations, waitlists and rescheduling.

    • Daily answering of client emails and

      voicemails.

    • Daily management of rescheduling, and

      cancellations.

  • $700 a month

    • Setting up claim submission in Sessions Health or Simple Practice.

    • Billing client balances

    • Monthly statements to clients with balances.

    • Filing up to 30 insurance claims per week.

    • Verifying insurance benefits

    • Entering and reconciling remittances

      (insurance payments) into your EHR.

    • Notifying clinician of denied claims and the reasons.

    • Weekly outstanding balance report.

  • $1000 a month

    • EVERYTHING from the Insurance Billing Package....PLUS

    • Making sure client credit cards are

      current.

    • Filing up to 50 claims per week

    • Verifying insurance benefits

    • Entering and reconciling remittances

      into your EHR.

    • Ongoing researching and resubmitting denied and unpaid insurance claims.

    • Hours of time saved on hold with insurance!!

  • Need someone to handle it all? We got you covered!!

    $2500 a month

    • Everything in the Complete Billing Package and everything in the Intake Coordinator Package , plus

    • Weekly Zoom call with your VA

    • Insurance portal set up

    • Help with onboarding new clinicians

    • Access to 1 hour monthly Zoom with Bookkeeper/Payroll specialist.

    • Yearly Client Retention Study

    • Yearly Customer Satisfaction Survey

    • Free access to the CNS Document and Training Library.

    • 20% discount on all Package Add-ons.

02

Monthly Packages

  • Basic Package - $300/mo

    • Monthly Meeting

    • Social Media Content Plan with 12 posts per month (8 static posts, 4 reels)

    • Content Creation

    • Copywriting

    Premium Package - $800/mo

    • Social Media Content Plan with 12 posts

    • per month (8 static posts, 4 reels)

    • Content Creation

    • Copywriting

    • Scheduling

    • Monthly Analytics Reports

    • Weekly engagement + Inbox Management

  • From $500 Product offerings include:

    • Comprehensive Marketing Plans,

    • Client Retention Studies,

    • Client Satisfaction Surveys

    • Conversion Rate Studies

    These are custom products that start at $500 depending on the size and scope of the project.

  • From $100

    • Training program designed to give your newest therapists basic understanding about your EHR, billing, intake and scheduling procedures.

  • From $400

    • Dedicated bookkeeper to meet with you and set QB’s up in a way that benefits your business.

    • Accurately categorizing your expenses will help you stay on top of your bottom line!

    • Once this is set up, we teach you how to easily maintain it by yourself.

03

Additional Services

Let us know if you need a quote for a custom package. We’re happy to work with you to get you started with a package that meets your unique needs.

Ready to schedule a Strategy Session?

  1. Select a date and time.

  2. Fill out the attached form

  3. Pay the invoice at the end

Once this is complete, you’ll receive a confirmation email with a Zoom link.

We Deliver Exceptional Service with Transparent, Upfront Pricing

Many companies limit their support to billing services and charge a percentage of the claims paid. 👇🏼👇🏼

❌ Nope, NOT HERE

Our comprehensive admin support packages provide clear, consistent value without hourly tracking or surprise fees.

No minute-by-minute billing — just dedicated support for your growing practice.

WE KNOW— YOU’RE TOO BUSY TO EVEN THINK ABOUT PASSING TASKS OFF TO SOMEONE ELSE.

Good news— we make that easy too!

Working with us is as easy as 1, 2, 3…

01

Click that button below to schedule a consultation. We’ll get to know each other, talk about your specific needs and see if we’re a good fit.

02

Next, we’ll send you a proposal & contract to make our partnership official and then match you with your go-to VA.

03

Smooth sailing from here— Your personal VA will handle the agreed upon tasks and bill you for the time spent. 

YOU MAY BE WONDERING….

  • Yes, all of our VAs have training in mental health practices and are HIPAA compliant trained. We know that many times they are the first point of contact for your office so they are trained in how to talk compassionately and handle emergency situations.

  • Our virtual assistants are trained in a variety of area and can perform most any task. Intake coordinating, emails, and billing and are the most common areas that practice owners utilize our services, but we can also help with credentialing, graphic design and social media. We work within various EHRs, but specialize in Session Health and helping practices transition to Sessions Health.

  • Yes! We see ourselves as an extension of your office and our goal is your success. You will have a VA assigned to your practice, but if there are more specific needs such as marketing or credentialing, we may bring in another VA more experienced in that area to work alongside your regular VA. Not only do you have a dedicated assistant, but the support of a knowledgeable team!

  • We will have a brief meeting so you can discuss the needs of your practice and how you work best. From this, we will be able to pair you with a VA that can best help your practice.

  • Adjusting to having VA help can take some time and we do our best to put you with a VA to suit your needs. On the rare occasion that things are not working smoothly with your VA, you can transition to another VA.

  • Yes! Everyone has those mundane tasks that are draining and cause you to lose focus. Having a VA that can specialize in those things can help you stay focused on your clients! We have accounts that only use us 4 hours a month and others that use over 40 hours a month. No practice is too big or too small!

  • No way! We bill month to month and only ask for 14 days notice if you no longer need services.

“Your services have always been super efficient and give our practice the confidence needed to expand and excel.”

—Eboni, LCSW

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Tips for Transitioning to Sessions

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