Are you a mental health professional overwhelmed with running your business?

If so, you’re not alone.

Last year, 52% of your colleagues battled burnout too.

^^^ The main cause? Administrative tasks.

Source: 2023 Therapist Well-Being Report

You became a therapist to help others– NOT to sit on hold with insurance companies for hours or become overwhelmed with client inquiries. 

If you’re like every one of our clients, just the thought of passing admin tasks off to someone else is so overwhelming that you keep doing everything yourself— even when you really don’t have extra hours to figure out something that should only take minutes.

Whether you’re a brand new practitioner or running a large group practice, we’ll meet you where you’re at and grow with you. 

WE TAKE CARE OF YOUR ADMIN, SO YOU CAN TAKE THE BEST CARE OF YOUR CLIENTS

We’re a full-service Virtual Assistant agency, specializing in mental health practices to support professionals just like you…

…by doing those pesky admin tasks that take WAY longer than they should, so you can spend your time where it matters– focusing on your clients and growing your business. 

We’re extremely team-oriented and we all specialize in different areas. 

When partnering with us, you’ll have one go-to VA, but with the brains of the whole team– so you know your needs are covered 

READY TO MEET THE TEAM?

NIKKI STROMLUND

Owner  

Hello!

I am a Certified Professional Biller and a full-service Virtual Assistant specializing in mental health practices. This means I am fully engaged in all of the daily tasks necessary for my clients to operate their businesses efficiently and effectively. I’m just as invested in your business succeeding as you are.  

I have spent most of my life living abroad, which gives me a unique understanding of the needs of other cultures, lifestyles and transitional issues.  I love meeting new people and listening to their stories.  My team is dedicated to being able to help clinicians handle the tasks that are overwhelming so they can focus on their area of expertise.

  • CLIENT RELATIONS/CREDENTIALING SPECIALIST

    I received my BBA in Management from Hardin-Simmons University. My husband and I have 5 kids ranging from 10-18, and a puppy, Simba.

    I spent the last 20 years living overseas, and upon returning to the US, I now reside in Texas. The experience gained from the 20 years overseas facilitating a large team and arranging logistics for both those we worked among as well as a steady flow of those coming from the US to work alongside us, has provided a unique skillset, which I am eager to expand.

    I am thankful for the opportunity to work with you virtually and learn and grow in how to best meet the needs of your practice.

  • VIRTUAL ASSISTANT

    My background is in administration, sales & retention, and advocacy. I enjoy advising and delivering quality customer service. Having worked with various ages, socioeconomic backgrounds, and cultures has brought me an opportunity to meet and develop some great relationships.

    I have worked in the insurance industry at various levels and have spent the last three years as a licensed Medicare/SNP/DSNP and health insurance agent. I like being the bridge connecting clients to healthcare resources. Whether I am assisting a client or my employer, my goal is to get to the root cause and develop a resolution that works for all. I look forward to assisting you as a Virtual Assistant team member so you can do what you do best - help your clients make healthier life choices and decisions.

  • BOOKKEEPER, QUICKBOOKS PROADVISOR

    I have a BBA in accounting from Siena College in upstate New York and 15 years of general accounting experience.  My husband and I relocated to South Carolina 23 years ago.  We have three children ages 12, 13, and 17 and two rescue dogs.  

    I spent the first 9 years of my career working in various accounting roles in corporate and manufacturing settings.  After a career break to focus on my family, I became a QuickBooks Certified ProAdvisor.  I have enjoyed providing bookkeeping and general accounting services for small business clients over the past 6 years.  I am excited to be a part of this amazing team and look forward to helping you with your bookkeeping, general accounting, and QuickBooks software needs!

  • VIRTUAL ASSISTANT

    I have a BS in psychology from North Greenville University. I am hoping to one day pursue a Master’s degree in counseling.

    I recently married my college sweetheart and we live in upstate South Carolina with our cat, Melbourne. I enjoy being outdoors, visiting new places, and finding the best cappuccinos and cup of tea in town.

    I grew up overseas and have a lot of experience interacting with different cultures, religions, and backgrounds.

    I hope to assist you in your practice and help your practice run smoothly so that your clients can get the mental health treatment they are seeking!

  • SOCIAL MEDIA & DESIGN SPECIALIST

    Hello! My name is Danielle. I have been working with content creators for about 5 years designing social media graphics and helping grow their social media footprint. I also love organization and love to help keep accounts on track!

  • VIRTUAL ASSISTANT

    Christi is a virtual assistant with a passion for helping to take care of overwhelming tasks for others so they can focus on what they do best and what they love. As a longtime business owner, she loves doing the techy and administrative tasks that tend to hold people back. She also loves building websites and helping with social media. She has a masters degree in piano performance, which is what helped shape her love for both technicality and creativity. In her free time, she loves hanging out with her 23 nieces and nephews, being outdoors, and playing the piano

  • VA TRAINER/TRANSITIONAL SPECIALIST

    My husband and I have 4 kids ages 25, 23, and 18, along with an 8 month old chocolate lab. We recently welcomed our first grandbaby, Posey.

    I have over 10 years of experience in administrative work and am excited to be able to work with you in meeting the needs of your practices.

  • VIRTUAL ASSISTANT, MARKETING SPECIALIST

    Sarah is a proven leader, trainer, communicator and marketer with international and cross-cultural experience. She has over 25 years of leading consulting and marketing teams, as well as helping clients gain market share, increase profitability and improve efficiency. She is thrilled to be a part of the CNS Administrative Solutions team. 

No matter where you are in business, or what your specific needs are, here’s what everyone can count on from us:

01

a stress-free experience

An easy, uncomplicated process because asking for help shouldn’t cause more overwhelm.

02

a dependable team

Full support from a team that is trained in, understands and advocates for your industry

03

expert eyes

Attention to detail and data-driven expertise (we love a good spreadsheet)

“Nikki and her team were instrumental in helping our group practice transition from one EHR to another as seamlessly as possible, which is a very daunting task.“

-Valerie, LCSW, RYT

WE HAVE AN EXPERT FOR ALL YOUR NEEDS

Here is a bit of what we can help you with:

✔️ Social media

✔️ Handling insurance companies

✔️ Answering phones

✔️ Email managment

✔️ Following up on client inquiries

✔️ Scheduling

✔️ Waitlist tracking

✔️ Creating forms

✔️ Payroll

✔️ Billing

✔️ Recovering outstanding balances

✔️ Following up on denied claims

✔️ EHR transitional help

✔️ Spreadsheet tracking

NOT QUITE READY FOR OUTSIDE HELP?

TRY ONE OF THIS FREE DOWNLOAD INSTEAD:

Tips for Transitioning to Sessions

Ready to move to Sessions? Grab this instant download for our BEST tips on how to make this transition seamless!